Terms of Service
1. Acceptance of Terms
By installing, accessing, or using any application or software service provided by Easebox—including Easecart, Easereceipt, Easeclip, Easemask, Easereply, and Easereview (collectively, the "Services")—you ("Merchant", "User", or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not install or use the Services.
2. Description of Services
Easebox provides lightweight software tools designed to streamline e-commerce, document management, and business workflows. Specifically, Easecart is a Shopify application built using Shopify Theme App Extensions and Shopify Functions that displays cart progress bars, one-click upsell suggestions, and automatic checkout discounts.
3. Account Registration and Platform Compliance
- To use our Shopify applications, you must maintain an active, valid Shopify store account and comply with Shopify's Terms of Service.
- You are solely responsible for configuring the discount thresholds, excluded product tags, and tax settings within the app dashboard and verifying that the displayed progress bar matches your store's shipping and promotional policies.
4. Subscription Billing, Free Trials, and Cancellation
- Shopify Billing API: For Shopify applications (including Easecart and Easereply), all subscription fees are billed directly through the official Shopify Billing API and appear on your regular monthly Shopify invoice.
- Development Stores & Free Plan: Development stores (Shopify Partner test stores) may use the Free tier without charge. Paid plans (such as the Easecart Pro Plan at $9.99 USD/month) are billed every 30 days according to Shopify's billing cycle.
- Cancellation: You may downgrade to the Free plan or cancel your paid subscription at any time directly within the app's billing page or by uninstalling the app from your Shopify Admin dashboard. Once uninstalled, Shopify automatically terminates recurring billing immediately, and no further charges will be incurred.
-
Refunds: Because billing is processed via the Shopify Billing API (or Stripe for non-Shopify tools) and plans include free tiers or trial periods to evaluate compatibility, subscription fees for partial billing cycles are generally non-refundable, except where a verifiable technical defect prevented the Service from functioning as described. For billing inquiries, please contact
support@easebox.app.
5. Intellectual Property Rights
All source code, WebAssembly modules, user interface designs, graphics, logos, and documentation associated with Easebox and the Services are the exclusive intellectual property of Easebox. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services solely for your internal business or store operations while your account remains active. You may not reverse-engineer, redistribute, or resell the Services without prior written consent.
6. Disclaimer of Warranties ("As-Is")
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WHILE EASEBOX DESIGNS ITS TOOLS FOR MAXIMUM THEME COMPATIBILITY AND SPEED, WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPATIBLE WITH EVERY THIRD-PARTY CUSTOM THEME MODIFICATION.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EASEBOX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOST SALES, INCORRECT DISCOUNT CONFIGURATION BY THE MERCHANT, OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT OF SUBSCRIPTION FEES PAID BY YOU TO EASEBOX DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
8. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Fukuoka, Japan.
9. Contact Information
For any questions regarding these Terms of Service, billing, or technical support, please contact us at:
- Email: support@easebox.app
- Website: https://easebox.app